Very friendly and helpful staff, beautiful scenery, easy to find location, accommodating for dietary restrictions, charging brick with USB outlets, sauna in public bath.

Nothing all good.

I recently had the pleasure of staying at this luxurious 4-star hotel during my trip to Hokkaido, and I must say it exceeded all my expectations. The location of this place is absolutely breathtaking, nestled within a beautiful bird sanctuary forest right beside a serene lake. The peaceful ambiance created a perfect retreat for me to relax and unwind. The staff here are incredibly helpful and attentive, starting from the moment I made my reservation. They went out of their way to ensure my comfort and satisfaction throughout my stay.

I would highly recommend this hotel to anyone seeking a luxurious and comfortable stay. The stunning location, exceptional service, and fantastic amenities make it a perfect choice for a memorable vacation.

The meals at the hotel were great, with options for those on special diets, and the staff was attentive to any questions or concerns. the location is also beautiful, with a serene forest and lake nearby. the rooms come equipped with USB outlets, which is a nice convenience.

One thing to note is that some rooms may be located on floors without elevator access, which can be challenging with heavy luggage. we received no assistance from the hotel staff when my friend fell getting onto the shuttle bus during check-out.

Staying at a hotel where nature surrounds you is a refreshing experience. the hotel is conveniently located near tourist spots, with easy access to the main area. the breakfast was a feast of local ingredients, with detailed explanations of the dishes. the room was spacious and comfortable, with simple furnishings that bring a sense of minimalism. the bathroom was clean, with all the necessary amenities provided. the hotel staff was welcoming and attentive, creating a personalized experience for all guests.

The absence of handrails on the pathways could be difficult for those with knee problems.

We had a wonderful romantic escape in the mountains. The staff was incredibly friendly and accommodating. The dinner and breakfast were both delicious, using fresh local ingredients. We also enjoyed the beautiful views from our spacious room and the relaxing onsen.

The location was a bit off the beaten path, so it was a bit of a challenge getting there without a car. the language barrier made communication a bit of a struggle at times.

I loved staying in this hotel surrounded by nature. The view from my spacious room was amazing and the onsen was a must-try experience. The breakfast buffet had good western options, and the staff was friendly and attentive to my needs. The hotel is located near hiking trails and offers a peaceful and comfortable atmosphere.

Didn't dislike anything about the property.